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Retail Education

Home furnishings and lighting retailers face many challenges in this ever-changing economy. From new consumer expectations to online competition, today's retailers work hard to ensure their customers have access to on-trend products and great customer service. In this section, you'll find all things retailing — news, features, analysis and tools — needed to make your retail business a success.

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Return to Sender: How Retailers Can Minimize Returns

Customer convenience is one major perk of e-commerce. With a few clicks and some payment information, consumers can get almost anything delivered straight to their door in a matter of days. And they…
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Left to right: Gary Drummond, Dan Polanski, Heather Woods

ICFA Revamps Pre-Casual Market Retailer Education Program

How can brick-and-mortar stores compete with the massive selection and ordering ease of online stores? The marketing experts at ACE Hardware say, throw a party. ACE is a 95-year-old hardware…

Connie Post Designs RP Outlet

Retail strategist Connie Post has designed a new format for The RoomPlace aimed at broadening the merchant’s appeal with a new shopping experience focusing on value-priced product. Branded RP Outlet…
Small Space Living
Millennials, Baby Boomers Driving Small Space Living Trends

Home Furnishings Manufacturers Embrace Small Space Living Trends

Small space living may not be all tiny homes, but make no mistake, consumers are gravitating toward smaller living spaces, and home furnishings companies are acutely aware of the trend, bringing…
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How to Make a Good Impression on Your Retail Customer with a Welcome Email

When you’re putting your brand directly in front of customers, first impressions mean a lot. If a customer gives you their email address, they’re giving you permission to share your story with them,…
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How Are Consumers Tackling Their Inboxes?

As consumers, many of our personal email inboxes are filling up at a rapid pace. As retailers, you might be wondering how your email subscribers manage this daily influx of emails. Digital marketing…

Watermark Living Announces Positioning for Reduced Tariff Impact on Retail Partners

Watermark Living has announced its positioning efforts to alleviate the full impact of the May 2019 tariffs being imposed on Chinese imports. With Watermark Living’s procurement practices including…

Wayfair Employees Walk Out to Protest Sales to Immigrant Detention Centers

UPDATE 6.27.19: On Wednesday afternoon, hundreds of Wayfair employees and supporters took to Boston’s Copley Square in protest of the company’s reported $200,000 sale of bedroom furniture to a…

Arteriors Announces Partnership With Norwest Equity Partners

Arteriors, a leading provider of luxury lighting, furniture and decorative accessories, has partnered with Minnesota-based Norwest Equity Partners (NEP) to support its continued growth and expansion…

Lightening the Load

Join us Monday, July 29, 2019 from 4 to 5 p.m. at the Las Vegas Market in the Norwalk Furniture showroom (A225) for a thought-provoking discussion designed with your interests and challenges in mind…
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