Gee Ranasinha

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How to Make a Good Impression on Your Retail Customer with a Welcome Email

When you’re putting your brand directly in front of customers, first impressions mean a lot. If a customer gives you their email address, they’re giving you permission to share your story with them,…

Emma, email marketing, Gee Ranasinha, Kexino, Bob Phibbs

Building an email list takes time. Don't be tempted to take these shortcuts. (Photo: AJ Cann)

Why You Should Never Buy Email Lists

Every company dreams of having a robust emailing list, daily likes on their Facebook page and glowing online reviews, but when business is slow, it's sometimes tempting to want to jump ahead in line…

Gee Ranasinha, Kexino, Online Reviews, social media, Google

Google reviews and other online reviews make a difference.

How to Handle a Bad Online Review

The most recent survey from BasicLocal shows that 84 percent of consumers trust online reviews as much as personal recommendations. So when you receive a bad online review, you might feel anxious and…

Online Reviews, Gee Ranasinha, Kexino, Shane Miller, Doeer Furniture

Screenshot of Dorr Furniture's Google listing and reviews — Small business marketing expert Gee Ranasinha says reviews don’t always have to be positive. In fact, having a few negative ones is more authentic to viewers.

Why Online Reviews Matter

When it comes to building a killer searching engine optimization (SEO) strategy, online reviews remain one of the most important components. Google considers an online review to be unique content,…

Google, Online Reviews, Search Engine Optimization, Kexino, Gee Ranasinha

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